Terms and conditions

These legal conditions govern the use and access conditions www.pedrolobo.es website, website owned by «Pedro Garcia». The use or access this site implies that you acknowledge having read and understood these legal conditions of use, and agrees to comply in full. If you as a user does not agree with any of these conditions you should stop accessing this site. Ownership of the Site. In accordance with Law 34/2002 of July 11 and other applicable legislation we inform www.pedrolobo.es this web site is owned by the entity with corporate name «Pedro Garcia» and NIF number 48508154 G This entity has its registered office at Calle González Adalid 13, 3rd left. 30001, Murcia. You can contact Peter Lobo at the telephone number 659024567 or email info@pedrolobo.es Unless expressly stated otherwise, Pedro Lobo communications may be made by regular mail at the address or by email. The company will contact the user via email, at the address in its possession or will be provided in this regard. Intellectual property. All site content, including, without limitation and without limitation, trademarks, logos, graphics, images, sound and video, software, programming code, text, icons, and names that identify services (hereinafter «materials») are owned by Pedro Lobo and are protected by law on intellectual and industrial property. User access to this site does not imply any waiver, transfer or assignment of such proprietary rights, in whole or in part for this reason, access to these contents or elements does not grant, under any circumstances, the user the ability your copy, sell, modify, reproduce, publish, transfer, assignment, or creating new products or services derived from the information and elements contained herein. That is why the user of this site shall not, unless expressly authorized in writing by Pedro Lobo, copy, distribute, download, modify, remove, delete, alter, publish, broadcast, or otherwise exploited in any way of the materials contains. The user has no rights or licenses in connection with the service or the elements in it, except the limited right to use the service in accordance with the conditions applicable law. You may only use the contents or elements accessed through the services Pedro Lobo for their own use and needs, agreeing not to make any direct or indirect commercial exploitation, or the services or materials, elements, or information obtained through the same. Data Protection and Privacy Policy. According to the provisions of the law on protection of personal data, Pedro Lobo informs the user of the existence of a data file containing personal data that users enter on the site. Pedro Lobo is responsible for the file. The user and the data subject is informed and lends its unequivocal consent that by filling in the various forms their personal data will be incorporated into the files of Pedro Lobo, to offering and providing our services and keeping users informed about the products offered. Pedro Lobo is committed to fulfilling its obligation of confidentiality with respect to personal data and the duty to keep them confidential. For this purpose it shall take reasonable security measures prescribed by law to prevent alteration, loss or unauthorized access. Governing Law and Jurisdiction. This site is located and operated from Spain. All matters relating to this site are governed by Spanish law and subject to the jurisdiction of the Courts and Tribunals of Spain, without giving effect to any principles of conflicts of law. In cases where the user does not have the status of consumer or reside outside of Spain, Pedro Lobo and the user will be submitted to the Courts of Murcia, expressly waiving any other jurisdiction that may apply. If the user chooses to use or view this Site from outside Spain, you must remember that it does on its own initiative, and are responsible for compliance with applicable local laws.
GENERAL INFORMATION Pedro Lobo reserves the right to modify the terms and duration of any offer or special sales promotion. In case the order is unable to process Pedro Lobo will contact the customer. If you are interested in purchasing large quantities, please contact us info@pedrolobo.es Many of the products are exclusive and unique pieces that will not be repeated, if it appears «in stock» is because it is available and ready to be sent. On the other hand if it appears «out of stock» is because it has been sold. If you are interested in the garment you can always contact via info@pedrolobo.es to see the possibility of making it. Garments by Pedro Lobo available for online purchase are always in stock. Most of the articles that are not unique are made once the order is placed. The image shown on the online shop corresponds to the original model. Sometimes the information on the availability of the product may be inaccurate, not available or out of stock, in this case the order will be cancelled and will be sent a notification to the customer. Once the order is made a confirmation email will be sent. If you do not receive it please contact info@pedrolobo.es If you want to know about the process of your order contact info@pedrolobo.es and you will be informed. In case you want to cancel an item from the order just delete it from the shopping cart, as long as the order is not processed yet. You can cancel the order as long as the started process permits. Should you have any doubt or problem send an email to info@pedrolobo.es and we will be pleased to solve it. TIME OF DELIVERY If the garment is in stock the delivery time is between 2 and 5 working days. Most of garments are made once the order has been placed, if this is the case of your order, you will be sent a notification to let you know about possible delays. In this case the delivery time takes between 10 and 12 days since it is sheer handcraft. Any further questions regarding the delivery of your order, please contact us info@pedrolobo.es RETURNS AND EXCHANGES To return an item it must be in perfect conditions and accompanied with the receipt we sent you. Just write an email to info@pedrolobo.es and we will agree on how to return it and the date for it. The customer will pay shipping cost. Time limit for returns is 15 days. Once the item is received and checked the payment will be returned in the same way as it was paid. Following this, you will be asked to confirm that everything is correct; it usually takes 2 or 3 days. To change an article of the same price by size or colour, it does not require any additional payment. If the amount of the article that you want is lower than the returned one, the difference shall be paid to the customer, if the amount is higher it will be the opposite. If you want to exchange please contact info@pedrolobo.es and we will agree on how to do it. The conditions for exchange are the same as with the returns, within a maximum 15 days, garment in the same conditions that was sent and the ticket that we sent you. PRICES In Pedro Lobo we try to ensure that all prices in the online shop are correct, but there might be errors and incorrect prices. In this case you will be given the option to reconfirm your order at the correct price or cancel it. Prices on the site are in Euros. Prices do not include shipping. SHIPPING RATES Spain standard shipping: 5€ Europe Shipping: 10€ If you want express delivery please contact us using info@pedrolobo.es before placing the order so we can establish the shipping costs correctly. It will be sent a confirmation email when your order has been dispatched from our workshop telling you the shipping company and the estimated day of delivery. Our online shop works through PayPal. If you do not have an account you can create one at the time, and pay with any of these credit cards: Maestro, Visa, MasterCard, Discover, American Express or Card Aurora. If you use the PayPal payment platform its terms and conditions will be applied. PayPal is a payment service provider that ensures the security of the transactions carried out through its platform. CARE Most garments do not require special care. Do not wash over 30 degrees and do not use the dryer. It is recommended to hand wash any garment to ensure its durability and good condition. For the most delicate garments Pedro Lobo recommends dry cleaning, unless indicated otherwise in the label inside the garment.